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OSG Billing Services Wins Billing & OSS World
2008 Excellence Award for Customer Loyalty
ENGLEWOOD, NJ – May 6, 2006 - OSG Billing Services, a market leader in the invoice presentment and billing services industry, today announced that it has won the Billing & OSS World 2008 Excellence Award for “Best Customer Loyalty Solution”. Previously, OSG Billing Services has won awards for “Best Bill” and “Operational Excellence”.
Billing & OSS World has acknowledged OSG Billing Services in the best customer loyalty solution category for its work with Inland Cellular, a rural cellular communications company located in Lewistown, ID. In order to comply with FCC regulations for E911, Inland Cellular was mandated to convert 95 percent of their current customers from outdated analog phones to new digital phones in six months. Together with OSG Billing Services, Inland Cellular devised a three-fold plan of action that helped them to exceed their goal.
“OSG Billing Services was very organized and on top of the requirements we set forth,” stated Denise Smith, director of marketing at Inland Cellular. “They definitely took the worry out of our hands and provided exceptional customer service throughout a total of five separate direct mailings.”
“OSG Billing Services’ achievements were judged by a panel of experts as exemplary among its peers. Billing & OSS World is pleased to acknowledge OSG Billing Services as an example of excellence in customer loyalty for the telecommunications industry,” said Mike Saxby, publisher of Billing & OSS World Magazine.
Ron Whaley, vice president of sales and marketing for OSG Billing Services, accepted the award and expressed, “We are proud to be distinguished in this special category and would like to thank Billing & OSS World for recognizing invoice presentment as a critical component to business.”
Billing & OSS World Magazine presented OSG Billing Services with the award at the Billing & OSS World Conference & Expo in Chicago on April 30, 2008. The awards are designed to recognize leaders in the development and deployment of billing and OSS technologies and solutions.
Billing & OSS World Magazine
Since 1995, Billing & OSS World Magazine has been the primary source for coverage and analysis of the telecommunications billing and operations support services — from service creation, provisioning and customer management to fraud management, billing, revenue assurance and more. Published six times a year, Billing & OSS World provides in-depth analysis for executives and billing professionals at communications services provider organizations worldwide.
About OSG Billing Services
OSG Billing Services provides fast, accurate and dependable invoice presentment and distribution services. As a trusted partner, we advise customers on direct billing strategies to improve the overall quality of the invoice and increase customer satisfaction. With a proven-process for invoice design, set-up and production, we can get invoices into the consumers hands quickly and error-free. We guarantee it.
The services we offer include: invoice consultation and design, error-free print and mail, targeted marketing programs, an automated document factory, online invoice management and electronic bill presentment and payment. These capabilities have made OSG Billing Services an award-winning direct billing provider. Visit www.osgbilling.com or call 1-888 EASY BILL.
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